Privacy Policy

This “Privacy Policy” describes the privacy practices of Swound (collectively, “Swound”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, disclose and process personal information in connection with our websites, desktop applications, and other services, and explains the rights and choices available to individuals with respect to their information. For convenience, our websites and desktop application are collectively referred to as the "Sites" and, together with our other services, collectively referred to as the "Services".

By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Personal Information We Collect

Information you give us

Personal information that you may provide through the Services or otherwise communicate with us includes:

Contact information, such as your first name, last name, and email address
Profile information, such as your username and password, your photograph and preferences
Feedback and correspondence, such as information you provide when you report a problem in the Services or receive customer support
Transaction information, carried out between you and us in relation to this website, including information relating to any purchases you make of our goods or services
Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Sites or otherwise submit to us through the Services, and information you provide when you use any interactive features of the Services
Marketing information, such your preferences for receiving marketing communications and details about how you engage with marketing communications

Referrals

Existing users of our Services may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us.

Using your personal data

We will request your consent to use your personal information where required by law, such as where we use certain cookies or similar technologies or would like to send you certain marketing messages. If we request your consent to use your personal information, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us.

We may use your personal information to:

process your orders, register and administer your user account, and enable you to login and use the website and our services (this processing is undertaken on the legal basis that it is necessary for us to perform our contractual obligations to you);
improve your browsing experience by personalising the website (this processing is undertaken in pursuit of our legitimate interest to improve our products and services with your consent);
send to you marketing communications relating to our services which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. you can opt out of marketing emails from your setting page.
to generally run and improve the website and our services (this processing is undertaken in pursuit of our legitimate interest in improving our products and services).

Users of the Services/Visitors to the Sites

Content you submit to the Sites or through the Services may be viewable by other users of the Services. For example, other users may be able to see your projects available for collaboration or public releases, and your username may be associated with them.

Service Providers

We employ third party APIs and individuals to administer and provide the Services on our behalf (such as customer support, hosting, email delivery and database management services).

Compliance with Laws and Law Enforcement

Company may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Service; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

Business Transfers

Company may sell, transfer or otherwise share some or all of its business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.

Cookies

Our website uses ‘cookies’ and similar technologies. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. Our site uses the following types of cookies:

Essential Cookies: These cookies are essential to provide you with services available through our Site. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality Cookies: These cookies allow our Site to remember choices you make when you use our Site. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Site.
Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered may include the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information, monitor the level of activity on our Site, and improve the Site. For this purpose external services are used such as Google Analytics and Plausible.

Your Choices

Access, update, correct or delete your information

All Swound users may review, update, correct or delete their personal information in their setting page after logging into their account.

Marketing communications

You may opt out of marketing-related emails by logging in and changing your account settings or by clicking on a link at the bottom of each such email.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

Third-Party Products and Services

The Services may integrate with or enable access to third party tools. End users that register or access any third-party tools may be required to accept privacy notices provided by those third parties. Please review those notices carefully, as Swound does not control and cannot be responsible for these providers’ privacy or information security practices.

Financial Information

The website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your profile, but no sensitive details relating to your payment methods are stored or handled by Swound.

Our payment processing partner Stripe collects your voluntarily-provided payment card information necessary to process your payment. Please see Stripe’s terms of service and privacy policy for information on its use and storage of your Personal Data.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Our Services aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you: Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object: You have the right to object to our processing of your Personal Data.
The right of restriction: You have the right to request that we restrict the processing of your personal information.
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent: You also have the right to withdraw your consent at any time where Overpass Ltd relied on your consent to process your personal information.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy you will be notified via e-mail. (You are responsible for ensuring that we have an up-to-date email for this purpose.)

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us via our contact page.